SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dressing Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressingmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Как всегда замечательные. Доставка быстрая. Большон спасибо.
Девочки, берите эту водолазку, не пожалеете Она очень мягкая, тянется, на теле совсем не чувствую. Заказываю уже вторую, но в подарок. Буду ещё заказывать разных цветов. Она лёгкая, но в ней тепло, тело не потеет. Пришла быстро
очень довольна приятная
Very soft, pleasant turtleneck. Delivery just over a month. I hope it does not roll quickly into the spools. For your money is fine.
Excellent quality and good store! Thank you very much!
Кофточки очень классные, беру уже не первый раз. Качество отличное! Спасибо продавцу!)))
Very beautiful and quality thing! The color is beautiful. Corresponds to the description. Recommend. Shipping fast.
Водолазка очень приятная к телу. Пришла раньше срока. Очень довольна
Good quality. Material is soft and not too thick or thin, not see-through, seam construction is okay. Arrived in about 2 weeks.
Very nice and good pruduct . Quality is good too. I recommented!
Super soft, dense. Very cool, I will order more in other colors!!! I fell in love! Thank you so much!
Заказываю 3 раз у этого продавца. Все 3 цвета такие же,как на фото. Очень рекомендую продавца. За такую цену просто Вау.
Less than a month of delivery, very soft and pleasant fabric (yet did not put on, but touch Super), the composition, if, of course, the label is true, also very good For all who do not read the labels: wash only by hand and do not bleach! I think many girls would do it without knowing, but on the paper inside it is written. Advise! I took for 600 rubles, it's worth it, let's see how long it will be in good quality
All is well, thanks to the store)))
Заказано 14.02, пришло 09.03.в ростовск.область.Мои параметры 96-74-98, рост 172. Размер L подошел отлично. Рукава на мои длинные руки- как по мне шили.Очень приятная к телу мягкая.,горловина идеально , не давит.Качество отличное .Брала за 626р.Искала подобное, есть у других продавцов ,и даже дешевле, но специально брать у них не стала, взяла у этого продавца ( уже проверенного).Это уже пятая по счету водолазка, купленная мною у этого продавца. Но в этот 5й раз попалась с дефектом шва на горловине .Открыла спор, в течение суток спор одобрили, вернули заявленную сумму. Честный продавец.Нареканий нет.Рекомендую этот товар и продавца.
Excellent, nice turtleneck! Quality-Super, without sticking threads and smell, came quickly to the Vladimir region. I will order in other colors