SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dressing Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressingmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Ukraine before the new Post Office 2 weeks, thank you very much to the store for prompt delivery! The product is of excellent quality, dense material on Top + lining, nothing on the lights, the shuttlecock does not stand, as in the photo, but not critical, the top, Be careful with the size grid, was focused on the hips on the size grid of the seller, the volume of the hips 95, took the size of L, but it is also large. Thank you for the quality goods and prompt delivery. I do not attach the photo, because. Terrible on the body (
Super fast shipping. Just like the picture! Divine! I'm size 44 and I ordered an XXL and I'm perfect!
Perfecto
Right product
On the Rosmer 50, took the biggest Rosemer, but the melting is too big, so everything is super
Jersey conforms to the description, nice quality, it is very pretty and elegant Perfect
Very good excellent arrived earlier than expected thank you
Ordered 21.07 received 10.08. The store quickly sent the order, but the order stuck in Chinese customs, so would get faster. Swimsuit of good quality, the seams are even, the size is in size.
Immediately broke the buckle, the money on the dispute was returned the next day
It has all the parameters. Came schwidko.
Feel great! Received in 10 days
Beautiful Bathing dress. As it appears in the photograph. Perfect fit. Good quality fabric and design compared to the price. It's a good choice for this holiday.
Very nice XXL chest well braga a little big but I expected that. My experience tells me it's easier to fix the braga than the bra. That's what I 've done and it looks great on me. I recommend a hundred x hundred and take the measurements well because it can't be returned
Swimsuit Super! I sat perfectly! Full-fledged checks and bones are not of course, but the chest and so well lay down) the lower part is generally magical! The tummy is not big, but nevertheless, the panties hide perfectly, the folds and colors perfectly match! Swimsuit came in 2 weeks)
perfect !