SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dressing Mart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dressingmart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
nice fit and good quality
I think I’m going to be a constant customer for this lovely brand & store..their shirts maintain high-quality materials , lovely classy designs and a prestigious detailing..
Delivery is fast, 25 days to the Primorsky territory. The quality is very good, I order not for the first time. Seller recommend.
Top fabric. Great store
пришло быстро, товар отличный, продавца рекомендую
Excellent shirt, came quickly
Shirts fit in size. Chose in the table with a table size. Quality like for cotton is not bad. I do not know what will happen after washing. It came in two weeks. This is very fast.
just got shirt and fit it and it’s perfect! Very good quality of cotton, top quality of colored lines! good one! Gonna order more shirts from that shop. Delivery to Moscow like 1 or 1 and half week.
I did not like the shirt in color. In reality, the strips are much paler than in the store's photo. And the fabric from which the shirt is made is too dense and rough. In this connection, I returned the goods back, using the free return. The return procedure passed quickly and the funds were received by me. Thank you. I bet for this 5 stars.
All is OK!
Perfect as always! My go to shop for shirts.
T shirt great quality-100% cotton. Satisfied really.
Fast delivery. Shirt with coarse woven material. Ruggedly made. It looks Like it is 100% cotton. Recommend shopping U this store.
Good quality shirt. On height 185, Gate 43, size 54 came up perfectly! Fabric norms, coloring corresponds. Packing norms. Delivery to Komsomolsk 6 weeks.
I'm very satisfied
should have gotten 42 and not 41. Its just a little too tight.
Camisas de algodón, excelente acabado.
Top fabrics and quality product Thanks store for such a great service